1. Overview
This Privacy Notice explains how Chetankumar Vakharia, trading as WattaQuote, collects, uses, stores and shares personal information when you use wattaquote.co.uk, request EV charger installation quotes, contact us, or register as an installer.
Lead-generation notice: WattaQuote helps route quote enquiries to suitable EV charger installers or partners. We do not install EV chargers and we do not control an installer’s quote, survey, pricing, appointment, grant handling, warranty or workmanship.
2. Controller details and contact
For data protection queries, contact: hello@wattaquote.co.uk.
Data controller: Chetankumar Vakharia, trading as WattaQuote. Data protection contact: hello@wattaquote.co.uk.
3. Personal data we collect
Name, phone, email, postcode, property type, parking, installation need, vehicle details, timing and notes.
Company name, contact name, email, phone, coverage area, accreditations and registration information.
IP address, device/browser information, server logs, security events and basic website usage data.
We do not intentionally request special category data, such as health, ethnicity, religion, political opinions or biometric data.
4. Purposes and lawful basis
| Purpose | Data used | Lawful basis | Notes |
|---|---|---|---|
| Process EV charger quote requests | Customer contact, postcode and installation details | Pre-contract steps and legitimate interests | You ask us to help route your enquiry. |
| Share enquiries with suitable installers or partners | Lead details needed for quote handling | Consent where required, pre-contract steps and legitimate interests | You tick the consent box before submitting the form. |
| Installer registration and partner review | Installer company and contact data | Pre-contract steps and legitimate interests | Registration does not guarantee approval or leads. |
| Website security and fraud prevention | Technical logs and IP data | Legitimate interests | Needed to keep the service secure. |
| Legal, compliance and complaints | Enquiry records and correspondence | Legal obligation and legitimate interests | Needed to handle complaints and legal records. |
| Marketing updates, if used later | Contact details and preferences | Consent or another lawful basis where permitted | We will not send unrelated marketing without a lawful basis. |
5. Sharing enquiries with installers
When you submit a quote request, we may share your enquiry details with suitable independent EV charger installers or service providers covering your area. This may include your name, postcode, contact details, property type, parking situation, installation requirements, vehicle details, timing and any additional information you provide.
Installers use this information to contact you, assess your enquiry and provide a quote. Once your details are passed to an installer, that installer may act as an independent data controller for how they use your personal information. You should review the installer’s own privacy information if you proceed with them.
We may also use hosting, email, security, IT support and professional service providers to operate WattaQuote.
Installer responsibility: Complaints about an installer’s quote, survey, appointment, price, grant handling, installation, warranty, aftercare or workmanship should be raised directly with that installer. WattaQuote is only a lead-generation and quote-comparison service.
6. Direct marketing, analytics and cookies
We do not sell customer information for unrelated marketing. We may use basic website analytics to understand visits, page performance and form activity so we can improve WattaQuote.
If we introduce email marketing, SMS marketing, advertising pixels, remarketing or more advanced tracking, we will update this notice and use consent tools where required by UK GDPR and PECR rules.
Basic hosting logs and essential security records may be processed to keep the website secure and operational.
7. Retention
| Record type | Typical retention period | Reason |
|---|---|---|
| Customer quote enquiries | Up to 24 months from last contact | Quote handling, follow-up, audit trail and complaint handling |
| Installer registrations | Up to 36 months, or for the partner relationship plus record-keeping | Partner review, lead allocation records and business administration |
| Complaints and disputes | Up to 6 years where necessary | Legal limitation periods and evidence preservation |
| Security and server logs | Usually up to 12 months | Security monitoring and troubleshooting |
8. Your data rights
You may have rights to access, correct, delete, restrict, object to processing, request portability, and withdraw consent where consent is used. To make a request, email hello@wattaquote.co.uk.
We may need to verify your identity before responding to a rights request.
9. Complaints
If your complaint is about how WattaQuote handles your personal information, please email hello@wattaquote.co.uk first. We aim to acknowledge and provide an initial response within 14 days.
If your complaint is about an installer, quote, workmanship, pricing, appointment, grant handling or installation outcome, please contact the installer directly. WattaQuote is a lead-generation and quote-comparison service only.
10. Updates
We may update this notice as our service, partners, systems or legal requirements change.
Last updated: 17 May 2026.